"Listen, Understand, Develop"
HiberniaEvros has been setting the standard in IT support and services for over 20 years. Other providers have traditionally offered a limited range of services based on what they can deliver easily.
With the introduction of 360, HiberniaEvros has redefined how Managed Services should be delivered; through a tailored service designed around your real needs. 360 is the first truly complete Managed Services solution on the market; covering all angles with methodical precision.
The 360 Difference with a HiberniaEvros Managed Service solution is that we take the time to:
Listen - The most important aspect is to listen to the customer. Then we explore the possible pain points and see where we can bring value.
Understand - Once we understand how you operate, end-user, management and customer needs, we develop a solution that fits.
Develop - No two solutions are alike. We tailor the service and build a solution that is seamless in its integration with existing operations and brings value to your business.
Because of this ethos we are the only Managed Services provider in Ireland who can deliver;
The Service you need - We take the time to discover your real pain points starting with an on-site IT audit of your existing IT Infrastructure and support mechanisms.
The Support you need - Our fully manned 24/7 state-of-the-art Network Operations Centre (NOC) proactively identifies issues before they become problems for you. Quick on-site support is guaranteed through our nationwide team of engineers.
The Skills you need - We invest heavily in training to ensure all our staff achieve and maintain enterprise-level technical accreditations, so you can be sure they have the skills you need. Working with our extensive range of customers ensures that our staff also have the necessary real-world experience to make a real difference.
The Technology you need - Our close relationships with the leading global IT vendors ensure we provide you with access to the best-of-breed technology you need. Unique to HiberniaEvros is our fully owned built and supported Cloud based offering, Digital Planet.